Give your team back the hours the busy work takes.
We automate the repetitive work that slows your business down: reading documents, chasing approvals, re-keying data between systems and answering the same questions twice. AI agents and workflows plug into the tools you already use, and a person stays in charge of every decision that matters.
Almost everyone uses AI. Few have built it into how work gets done.
Chat tools on every desk are not automation. The returns come when a workflow is redesigned end to end, with AI doing the routine steps and people handling the judgement calls. That redesign is the work we do.
76%
of small businesses already use AI, but only 14% say it is fully embedded in their core operations.
6%
of organisations are AI high performers, seeing 5% or more of EBIT from AI. Nearly three-quarters of them redesigned their workflows; only a quarter of everyone else did.
40%
of large organisations now report scaling AI agents, up from 27% a year earlier.
73%
of small businesses say they need more training and implementation support to get further with AI.
Why automation stalls
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Automating a broken process. A faster mess is still a mess.
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Tools that don’t talk. The bot works, but it can’t reach the ERP.
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No exception path. The first odd case stops everything.
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Nobody measures it. No baseline, so no proof it paid off.
We fix the process before we automate it.
Six ways we put AI to work.
Pick a capability to see what it looks like in a real business, what we build it with, and what you walk away with.
Rules, workflow or agent? Match the tool to the task.
Not every process needs AI. Some only need a well-built integration. Choosing the simplest option that works keeps costs down and reliability up.
Rule-based automation
If this, then that
Predictive model
Fixed steps, smart parts
Agent
Decides the next step
Best for
Best for
Best for
Fixed, predictable steps with structured data
Known processes with messy inputs
Variable, multi-system work that needs judgement
Handles exceptions
Poorly: it stops or fails
Examples
Data sync, scheduled reports, notifications
Handles exceptions
Well: flags them for review
Examples
Invoice capture, email triage, form intake
Handles exceptions
Best: reasons through them, within limits
Examples
Onboarding, claims handling, ops coordination
Less paperwork ashore. Faster decisions on board.
Shipping runs on emails, spreadsheets and certificates passed between ship, office, agents and owners. With a Master Mariner and former Salvage Master in our leadership, we know where that paper trail costs the most time, and how to automate it without disrupting operations.
01
Port calls and disbursements
Proforma and final disbursement accounts read, checked against tariffs and estimates, and routed for approval automatically.
03
Noon reports and vessel data
Daily reports from ships validated, consolidated and turned into performance and emissions reporting for the office.
02
Crewing and compliance
Certificate expiry tracking, rest-hour checks, crew-change paperwork and payroll inputs prepared without manual chasing.
04
Salvage and casualty response
Situation reports, resource logs, contractor documents and client updates compiled automatically, so the team on site can focus on the operation.
Why it matters now: the industry faces a projected shortfall of nearly 90,000 ship officers, according to reporting in The Maritime Executive. Every hour automation saves on admin is an hour back for people who are already stretched.
Five stages. Each one ends with a decision.
We start with the process, not the tool. Each stage has an exit gate, so you only invest in the next step once the last one has proved its worth.
Map
Shadow the work, time every step and find where hours and errors really go.
Redesign
Simplify the process first, then decide which steps a rule, AI or person should own.
Build
Connect the systems, build the automation and test it on real historic cases.
Run alongside
Go live with people reviewing outputs, then reduce checks as the numbers prove out.
Extend
Monitor, maintain and move on to the next process on the list.
Gate: ranked list of processes with savings estimates
Gate: agreed future process and baseline
Gate: accuracy on real cases signed off
Gate: measured savings against baseline
Ongoing: monitoring and support
Automation you can audit, pause and trust.
An automation that fails silently is worse than none. These controls are standard on every workflow we build.
Human approval on payments, external messages and anything irreversible.
Exception queues, so unusual cases reach a person instead of failing quietly.
Full audit trail of every input, decision and system update.
Least-privilege access. Each automation sees only the data and systems it needs.
Monitoring and alerts, plus a clear off switch for every workflow.
EU AI Act: what it means for automation
Most business automation is low risk. Automating decisions about people, such as hiring, performance or credit, is not. Relevant if you serve EU customers or staff.
Feb 2025
Prohibited AI practices banned; staff using AI need adequate AI literacy
Aug 2025
Rules for general-purpose AI model providers apply
Aug 2026
Transparency duties in force: people must be told when they are dealing with an AI system or AI-generated content
Dec 2027
High-risk obligations apply, including AI used in recruitment and workforce management (Annex III)
Aug 2028
High-risk AI embedded in regulated products (Annex I)
We flag regulated use cases at the mapping stage, not after launch. This is general information, not legal advice. Sources: Gibson Dunn, Cloud Security Alliance.
We work with the tools you already pay for.
Automation should fit your stack, not replace it. We pick the lightest platform that does the job reliably, from low-code tools for simple flows to custom code where volume, security or complexity demand it.
Automation
AI & agents
Business apps
Finance
Maritime
Start with one process. Build from there.
Automation audit
We map your key processes, measure where time goes and hand you a ranked list of automation opportunities with estimated savings.
Best for startups and SMEs deciding where to start
Build and launch
We automate one or more priority workflows end to end, including integrations, testing, training and handover.
Best when you know which process is hurting
Managed automation
We run, monitor and improve your automations on an ongoing basis, and keep adding new ones as the business grows.
Best for enterprises scaling across teams
