Most businesses don’t have a software problem. They have five systems that don’t talk to each other.
Sales lives in one tool, orders arrive by email, stock sits in a spreadsheet and invoices go into an accounting package that finance updates on a Friday. Every hand-off is re-keyed, month-end takes two weeks and nobody fully trusts the numbers. Dynamics 365 brings finance, operations, sales and service onto one data platform that already works with Outlook, Teams and Excel, and now with Copilot agents that take on the routine work.
At vi-tech, we implement it around the way your people actually work. We map processes before we touch configuration, use standard features before writing code, migrate data in trial runs until it reconciles, and keep training until the new way becomes habit. Whether you are choosing between Business Central and Finance, moving off Dynamics GP or AX, or rescuing a project that stalled, you get one team that owns the outcome.
101%
17mo
675
2029
three-year return on Dynamics 365 Finance and Supply Chain Management for the composite enterprise in Forrester’s study.
to pay back the investment in that same study, with phased rollout of finance and supply chain modules.
offices at MSC, the world’s largest container line, are moving customer care onto Dynamics 365 Customer Service.
is when mainstream support for Dynamics GP ends on 31 December, with security updates stopping in April 2031.
From the first quote to the final reconciliation, one platform runs the lot.
Six areas of Dynamics 365 we implement, connect and support, so finance, operations and customer teams finally work from the same record.
Six layers inside every Dynamics 365 rollout we deliver.
The screens are what your team sees. These six layers decide whether the system is trusted, used and still fast five years from now. Tap a marker to look inside.
Most ERP projects don’t fail at go-live. They fail six months later, when nobody uses them.
The licences get bought, the system goes live and quietly the old spreadsheets come back. It happens when a project is designed around features instead of people, when data arrives half-clean, or when training ends the week of go-live. So we design every screen around a real role, migrate data until it reconciles, and stay alongside your team through the first month-ends until the new way is simply how work gets done.
Standard
Hypercare
Fit first
every process mapped and checked against standard Dynamics 365 before a single setting is changed
configuration ahead of custom code, so twice-yearly Microsoft updates arrive without breaking anything
our consultants on hand through the first real month-ends, not just the go-live weekend
Upgrade-safe
Microsoft ships two major release waves a year. Extensions are built and tested so every one installs cleanly.
Clean migration
Master data and history cleaned and reconciled in trial loads, so day one starts with numbers people trust.
Adoption built in
Role-based training, in-app guidance and internal champions, so the system becomes the habit, not the workaround.
Six stages from scattered tools to one trusted system.
We go live in phases, starting where the payback is fastest, and every stage ends with something your team can see, test and sign off.
Where should you start?
Dynamics 365 is a family of apps, and almost nobody needs all of them on day one. Pick your most pressing problem and here is where we would usually begin.
Dynamics 365 apps
Business Central · Finance · Supply Chain Management · Sales · Customer Service
Power Platform
Power Apps · Power Automate · Power Pages · Copilot Studio · Dataverse
Data & reporting
Power BI · Microsoft Fabric · Azure Synapse Link · Excel add-ins
Integration
Azure Logic Apps · Azure Service Bus · Dual-write · REST & OData APIs
Development
AL · X++ · C# & .NET · TypeScript (PCF controls)
Security & operations
Microsoft Entra ID · Microsoft Purview · Lifecycle Services · Power Platform admin center
A ship earns money every hour at sea. Your back office should keep up.
Shipping, ship management and marine services companies run some of the most fragmented back offices in business: voyage costs in one tool, crew in another, port agents on email and finance catching up weeks later. Our maritime team has worked both sides, aboard and ashore. We set up Dynamics 365 for vessel and voyage cost tracking across currencies, charter and agency billing, spare parts procurement and field service for marine engineers, connected to the fleet and crewing systems you already use.
Also building for professional services, manufacturing, distribution, energy and non-profits.
Three ways in. One team accountable for the outcome.
Fit-gap assessment
Implementation
Managed support
A fixed-price, three-week review of your processes, data and licences, ending in a solution blueprint and a costed roadmap.
Configuration, extensions, integrations, migration and training, delivered in phases by one team.
Help desk, release-wave testing, new features and Copilot agents on a monthly plan.
Best for
choosing an app or rescuing a project
Best for
new rollouts and migrations
Best for
live systems that keep growing
